Terms of Service

Effective date: Nov 24, 2025 3:04 PM


Last Update: 2025-11-24

Welcome to COVERE² Platform. These Terms of Service ("Terms") govern your access and use of COVERE² Platform available by the link https://covere2.eu and other COVERE² websites ("Platform" ) and your purchase and use of digital resources ("Resources") made available on the Platform, operated by Eleks Holding OÜ, a Private Limited Company, registered and acting under the laws of Estonia, registry code 12995761, VAT EE102119611 ("we", "us", "our" or "Eleks" ).

By accessing or using the Platform, creating a profile, or purchasing any Resources, you ("User" , "you" ) agree, without any reservations, to be bound by these Terms and Privacy Policy.

Please read these Terms thoroughly prior to using the Platform and any of the Content. If you do not agree to be bound by these Terms, you may not use the Sites.

These Terms do not apply to Professional Services that may be provided by us to you, which are subject to a separate agreement. If you are interested in Professional Services, please contact us by filling in "Get in touch" form available at "About us" page or log in to your Profile, choose Catalogue "“> Services and follow the instructions.

1. Definitions

1.1. Professional Services means individual services in the sphere of sustainability and regulatory compliance, including Double Materiality Assessment, impact and financial materiality assessments, compliance and gap analyses, ESG workshop and other professional services as may be specified on the Platform. 1.2. Content means any information made available on or through the Platform, including but not limited to articles, news, service offerings, and advertising, as well Resources. Content also includes all associated text, data, graphics, images, audio, video, software, code, and the overall design and layout of the Platform. Content includes logotypes, trademarks and service marks (collectively "Marks") and patents owned by Eleks, and Marks owned by other information providers and third parties. 1.3. Platform means an online platform "COVERE²" that can be accessed through the website https://covere2.eu and underlying web pages and associated Content, which offer you the possibility to purchase Resources. 1.4. Profile means an individual or, if you are a legal entity, shared section created and maintained by you when you register on the Platform. 1.5. Resources mean digital materials such as guides, case studies, and regulatory documents made available for free or for purchase through the Platform in formats specified in the Resources Catalogue (e.g., PDF, DOCX, PPTX). Any reference to a Resource shall be understood to include the Resource in its entirety or any part thereof. 1.6. Resources Catalogue means the list of Resources made available by the Supplier through the Platform, including applicable pricing, formats, descriptions, and other relevant information, available by the link https://covere2.eu/platform-services.

2. Eligibility

2.1. Age. Users must be at least 18 years of age to access or use the Platform in any manner. Your parent or guardian must review and accept these Terms on your behalf if you are below the age of consent under your location's applicable law. 2.2. Authorization. By accessing or using the Platform you represent and warrant that you have the right, authority, and capacity to agree to and be bound by these Terms. If you access or use the Platform or any Resources on behalf of another person or legal entity, you represent and warrant that you are duly authorized to do so and to bind that person or legal entity to these Terms. In such cases, all references to "you" in these Terms shall include the person or legal entity you represent, and both you and that person or entity shall be jointly and severally responsible for any breach of these Terms. If you are a legal entity, you are also responsible for ensuring that your employees, agents, and representatives comply with these Terms. 2.3. Restricted Users. You are strictly prohibited from using the Platform if You are: 2.3.1. a citizen or resident of, or are otherwise located in, the Russian federation or the republic of Belarus; 2.3.2. a legal entity established and registered in accordance with the laws of the Russian federation or the republic of Belarus; 2.3.3. a legal entity of which the ultimate beneficial owner or participant is a citizen, or a legal entity established and registered under the laws of the Russian federation and/or the republic of Belarus; 2.3.4. subject to any sanctions or trade restrictions imposed by the European Union, the United States Department of the Treasury's Office of Foreign Assets Control(OFAC), United Nations Security Council, National Security, Governments of the Republic of Estonia or Ukraine, or any other applicable national or international sanctions authority.

3. Permitted and Prohibited Use

3.1. Intellectual Property to Platform and Content. Platform and Content are protected under applicable copyrights and other proprietary rights and are intellectual property of Eleks, our licensors or suppliers. You may not use the Platform or the Content in any manner except as expressly provided in these Terms. 3.2. Permitted Use. You may access and use the Platform and Content solely for your direct benefit for personal, non-commercial, informational purposes and, if the User is a legal entity "“ for internal business purposes ("Permitted Purpose" ). Except as expressly permitted under these Terms, no other use of the Platform and Content is allowed without obtaining our prior written consent. 3.3. Prohibited Use. Unless you have Eleks' written permission, you are prohibited to: 3.3.1. Use the Platform or Content with any other purpose other as Permitted Purpose or as otherwise expressly permitted by these Terms. 3.3.2. Reproduce, except for downloading purchased Resources as specified in Clause 4.3.5., distribute in any manner (including sell, resell, rent or lend or otherwise distribute), create derivative works, translations, making adaptations, modifications (arrangements) and other alterations, create compilation and publication of the collections, systematization of Platform or Content, publicly perform, display or otherwise making available to the public in any manner, communicate by radio, television or satellite, retransmit thereof by cable network, direct at the public by other technical devices the Platform or Content. 3.3.3. Frame or utilize framing techniques that involve any trademark, logo, copyrighted material, patented creations, or other proprietary information (including images, text, page layouts, or forms) of any portion of the Platform or Content; 3.3.4. Decompile, reverse engineer, decrypt, disassemble, or circumvent any aspect of the Platform or the Content; 3.3.5. Insert or introduce any malicious or otherwise unauthorized code, device, or means, or take any action that may impose an unreasonable or disproportionately large load on Platform or our infrastructure; 3.3.6. Use any data mining, robot, spider, cancelbot, Trojan horse, or any data gathering, scraping, indexing, or extraction method on any part of the Platform; 3.3.7. Use the Platform or the Content in a manner that violates applicable laws or regulations or violates the rights of a third party; 3.3.8. Access or use the Platform and Content by or with artificial intelligence tools or models for the purposes of generating text, images or any other material, output or derivative works based on or using the Content. 3.3.9. Use the Platform or Content to develop competing products or service. 3.3.10. Attempt to gain unauthorized access to the Platform and Profiles through hacking, password mining, or disabling rights management mechanisms, or any other means. 3.3.11. Violate any of these Terms.

4. Purchasing Resources and Payment terms

4.1. No-Registration Use. You may access and browse the Platform and Content, except for purchasing Resources, without registration. 4.2. Profile Registration. In order to be able to access and purchase the Resources on the Platform you have to create an Profile in the way described on the Platform. You represent and warrant that the information provided by you on creating the Profile is strictly complete, true and accurate. When creating an Profile, you must give a username and password which will allow you to access your Profile. After registering the Profile, you will be able to access and download the Resources that are listed for free in the Resources Catalogue. 4.3. Purchasing Resources. To purchase any Resources you are required to: 4.3.1. Register a Profile on the Platform. 4.3.2. Login to the Profile. 4.3.3. Create a Team in your profile as instructed in the Profile. 4.3.4. Access the Resources Catalogue and choose the Resources to be purchased. Detailed description, price and other information regarding the Resources are available in the Resources Catalogue. You may review and correct any input errors before your purchase is paid. It is your responsibility to ensure all information provided is accurate. 4.3.5. Make full payment of the price indicated in the Resources Catalogue. After we receive the full payment, you will be able to access and download purchased Resources in the "My Items" section of the Profile. It is your sole responsibility to download and store purchased Resources. 4.3.6. After completing your purchase, you will also receive an email confirming the purchase with the invoice for the purchase. 4.4. Payment. Resource purchases must be paid in full upfront. The currency of the payment is mentioned in the Catalogue of Resources. No post-payment or installment options are available for Resources. Payments may be made only by bank card via integrated third-party payment provider "“ Stripe and are subject to the Stripe Connected Account Agreement, which includes the Stripe Terms of Service (collectively, the "Stripe Services Agreement" ). By agreeing to these Terms or continuing to use our Platform, you agree to be bound by the Stripe Services Agreement, as the same may be modified by Stripe from time to time. By purchasing, you authorize us to share necessary payment-related data with Stripe for payment processing purposes. The Company is not liable for any transaction failures or other payment-related claims caused by third-party payment providers. We do not store or process your payment data on our servers. 4.5. Payment authorization. Where payment is made via corporate payment instruments (including corporate credit cards) on behalf of the legal entity ("Company" ), you expressly represents and warrants that you possess lawful authorization to: utilize such payment methods on the Company's behalf; and incur financial obligations binding upon the Company. 4.6. No Withholding. All payments made by the User must be made in full without set-off or counterclaim, not subject to any condition, and free and clear of and without deduction or withholding for or on account of any taxes or any other purpose ("Withholding" ). In case any Withholding is compelled by law, the User will pay such additional amounts as will result in the receipt by us of the amounts which would otherwise have been payable to us in the absence of any such Withholding. 4.7. Taxes. All prices displayed on the Platform are exclusive of any applicable taxes, including value-added tax (VAT). Applicable taxes, including VAT, may be added at checkout based on your billing address and legal status. 4.8. Rights Granted. Subject to your full compliance with this Terms and once the full payment received for the Resources (except if the Resources in question are listed for free), we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable right to download and use the purchased Resources solely for the Permitted Purpose. For the avoidance of any doubt, you are not allowed to use the Resources, weather downloaded for free or purchased, for commercial purposes, publish or make otherwise available the Resources to third parties, modify the Resources in any manner, remove, suppress or alter the Marks, copyright symbols, trademark attributions, authorship credits, digital watermarks, or any other identifiers of ownership or origin, conduct any other action listed in clause 3.3. (Prohibited Use) in terms of the purchased Resources. 4.9. Team Profile. If the Account is created on behalf of the legal entity, after registering a Team you may provide access to the Profile to employees, directors, agents, individual contactors and other representatives acting on behalf of such legal entity ("Representatives" ) as specified on the Platform. All Representatives of the legal entity added to the Profile are granted the right as described in Section 4.8. ("Rights Granted" ) towards the purchased Resources with a limitation to use only for the benefit of the legal entity that is a holder of the Profile in question. In this case the Team name shall match the official registered name or the tradename of the legal entity on behalf of which the Profile is created. 4.10. No Ownership Granted. We retain all our title, right, interest, including copyright, and other intellectual property rights to Resources and all copies of Resources. For the avoidance of doubt, the terms "purchase" as used in relation to the Resources does not imply the transfer or acquisition of ownership, intellectual property rights, or any rights other than those explicitly granted under Section 4.8 (Rights Granted). 4.11. No-Refund. Due to the nature of digital goods, all purchases of Resources are final and non-refundable. You acknowledge and agree that, except in cases of manifest error or willful misconduct on our part, we are under no obligation to refund any amounts paid for purchased Resources, make exchange or cancel the purchase. By completing a purchase, you waive any right to withdraw from or cancel the transaction, to the fullest extent permitted by applicable law. 4.12. Waiver of Withdrawal Right for Digital Content. If you are a natural person (acting for purposes which are outside your trade, business, craft or profession), by purchasing and accessing digital Resources through the Platform, you acknowledge and expressly agree that the digital content (Resources) will be made available to you immediately and delivered electronically upon payment. You further consent to the immediate electronic delivery of the Resource and acknowledge that, by doing so, you explicitly waive your statutory 14-day right of withdrawal pursuant to Article 16(m) of Directive 2011/83/EU.

5. Term and Termination

5.1. Term. These Terms are effective from the date you first access or use the Platform and shall remain in force unless and until terminated in accordance with this Section. 5.2. Termination by Us. We may suspend or terminate your access to the Platform, your Profile or any Content at any time and without liability if: 5.2.1. you violate these Terms or any applicable law or we have reason to believe that you have or have intention to violate these Terms or applicable law; 5.2.2. your Profile is inactive for more than 90 consecutive days; 5.2.3. we are required to do so by law or a regulatory authority; 5.2.4. we discontinue the Platform in whole or in part. 5.3. Termination by You. You may terminate these Terms at any time by ceasing all access to and use of the Platform and Content and, if applicable, deleting your Profile. 5.4. Effect of Termination. Termination does not relieve you of any obligations incurred prior to termination and does not limit any liability you may have to the Company. Upon termination, your right to access or use the Platform shall immediately cease. Any content or data associated with your Profile may be permanently deleted. If the termination occurs due to reasons specified in Section 5.2.1. all rights granted to you by these Terms shall immediately cease, you must stop the usage of any Content, including purchased Resources, and delete any copies of the Resources.

6. Confidentiality

6.1. Definition. "Confidential Information" means any non-public, proprietary, or sensitive information disclosed by one Party ("Disclosing Party" ) to the other ("Receiving Party" ) in connection with operation of or access and use of the Platform and Content, whether written, oral, or electronic. 6.2. Obligations. The Receiving Party must: 6.2.1. Use Confidential Information solely for the purposes of these Terms. 6.2.2. Protect it with the same care as its own confidential information, but no less than a reasonable standard of care. 6.2.3. Limit disclosure to employees, contractors, or agents who need to know and are bound by confidentiality obligations. 6.3. Exclusions. Confidential Information does not include information that: 6.3.1. Is publicly available without breach of these Terms. 6.3.2. Was lawfully known to the Receiving Party before disclosure. 6.3.3. Is independently developed without using the Disclosing Party's information. 6.3.4. Is lawfully obtained from a third party. 6.4. Legal Disclosure. If required by law or court order, the Receiving Party may disclose Confidential Information after providing prompt notice to the Disclosing Party, if allowed. 6.5. Return/Destruction. Upon termination of these Terms or request by the Disclosing Party, the Receiving Party must return or destroy all Confidential Information, except as required by law or for legitimate backup purposes. 6.6. Survival. The obligations in this section survive for 2 years after termination of these Terms.

7. DISCLAIMER

7.1. We represent and warrant that the Resources will conform to their description on the Resources Catalogue and be accessible in the formats specified. 7.2. Our Platform or materials provided therein or therewith (including the Content and third-party services) are provided "as is" and "as available" without warranties of any kind, either express or implied. Notwithstanding anything to the contrary in this terms, any representations and warranties, except of those directly defined in this Terms, are expressly excluded to the fullest extent permissible by applicable law, including without limitation warranty of non-infringement of any patent, implied warranty of merchantability, fitness for a particular purpose, any implied warranty arising from statute, course of dealing, course of performance, or usage of trade. 7.3. Eleks does not represent or warrant that our Platform or any content provided therein or therewith (including the Content and third-party services) are accurate, complete, reliable, current, or error-free, uninterrupted, secure or free of viruses or other harmful components. No Content or part of the Platform should be relied on as a replacement or substitute for or be construed to be financial, medical, tax, or legal advice.

8. Indemnities

8.1. If the user is a legal entity, to the fullest extent permitted by applicable law, you will defend and hold harmless, Eleks and its suppliers, each of their parent and affiliated companies, and each of their respective partners, suppliers, licensors, officers, directors, shareholders, members, employees, representatives, contractors and agents, from any and all claims and damages (including reasonable attorneys' fees and court costs) arising from or relating to any allegation regarding: (a) your use of the Platform and any of the Content; (b) any violation of these terms by you. 8.2. If you are dissatisfied with any part of the Platform or Content, or with any of these Terms, your sole and exclusive remedy is to discontinue using the Platform or Content, as applicable.

9. Limitation of Liability

9.1. Under no circumstances, including, but not limited to, negligence, shall Eleks, or its affiliates be liable for any direct, indirect, incidental, special, punitive or consequential damages, even if advised of the possibility of such damages, that result from: (a) the use of, or the inability to use, the Platform or Content; (b) unauthorized access to or alteration of your transmissions or data, the Platform or the Content; or (c) any errors or omissions in the Platform or the Content. You specifically acknowledge and agree that Eleks is not liable for any conduct of any User. 9.2. The total liability of Eleks, including indemnification obligations, for any claim arising out of or relating to these Terms or your usage of the Platform or Content, regardless of the form of the action, is limited to the greater of: (i) One Hundred Euros (100 EUR); or (ii) the amount paid by you for the Resources that give rise to the claim.

10. MISCELLANEOUS

10.1. Governing Law and Jurisdiction. The validity, interpretation, construction, performance, enforcement, and remedies of or relating to this Agreement, and the rights and obligations of the parties hereunder, are governed by the substantive laws of Estonia (without regard to the conflict of laws rules or statutes of any jurisdiction). You consent to the jurisdiction of Estonia and agree that all issues arising under these Terms will be within the sole venue of the courts of Estonia. 10.2. Communication and Complaints. If you have a question or complaint regarding the Platform or Content, please send an email to info@covere2.eu.You may also contact us by writing to: Eleks Holding OÜ Kursi st 3, North-Tallinn district, Tallinn, Harju County, 10415, Estonia Note that email communications will not necessarily be secure; accordingly, you should not include payment card information or other sensitive information in your email correspondence with us. 10.3. Validity and No Waiver. If any provision of these Terms is found to be invalid by any court having competent jurisdiction, the invalidity of such provisions shall not affect the validity of the remaining provisions of these Terms, which shall remain in full force and effect. No waiver of any of these Terms shall be deemed a further or continuing waiver of such term or condition or any other term or condition. Modification. You agree that we may, in its sole discretion and at any time, modify, discontinue, or suspend its operation of the Platform, any part thereof or any Content, temporarily or permanently, without your consent or liability to you. In the event that we amend these Terms, we will notify you by e-mail with indicated effective date of the amendments. Your continued use of the Platform after the effective date of the amended Terms shall constitute your acceptance thereof. If you do not agree to the amended Terms, you may not use the Platform. 10.4. Survival. The following provisions shall survive the termination of these Terms Section 3 (Permitted and Prohibited Use), 4.10. (No Ownership Granted), 4.11. (No Refund), 6 (Confidentiality), 7 (Disclaimer), 8 (Indemnities), 9 (Limitation of Liability). Unless terminated for the cause specified in Section 5.2.1. the Clause 4.8. (Rights Granted) shall also survive with respect to purchased Resources. 10.5. Enforceability. If any provision is deemed to be unlawful or unenforceable, that shall not affect the validity and enforceability of the remaining provisions and shall be enforceable to the maximum extent permitted by applicable laws. Any failure of Eleks to enforce or exercise any provision of these Terms or related right shall not constitute a waiver of that right or provision. Neither the course of conduct between us and the user nor trade practice shall act to modify any provision of these Terms. The section titles used in this Agreement are purely for convenience and carry with them no legal or contractual effect. 10.6. Assignment. Eleks is entitled to assign any rights and obligations that result from these Terms and Conditions to third parties, in which case it will notify you. In the event that you cannot agree with the assignment, your only remedy is to cease the use of the Platform and delete your Profile. 10.7. Entire Agreement. These Terms shall be deemed to include all other notices, policies, disclaimers, and other terms contained on the Platform; provided, however, that in the event of a conflict between such other terms and the terms of these Terms, the terms of these Terms shall control except where expressly stated otherwise.